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At AEONEX, we believe in being fair, simple and transparent. That includes using common sense and treating people with respect. In our experience, most people share these views and act accordingly. Unfortunately, there are always exceptions, which means we need to set out policies, rules and limits regarding your use of our Services. 

We encourage all customers of AEONEX to use our Services respectfully and responsibly. Any abuse or misuse of our Services, AEONEX Equipment or our networks is a serious matter and can result in the suspension of Services with AEONEX, and could lead to criminal or civil liability. AEONEX may take necessary measures to protect our network and its users.

You agree that you will not initiate or participate in any of the following activities through or in connection with our Service. These activities constitute examples of improper use of our Service and are prohibited. Engaging in one or more of these practices may result in suspension or termination of your access to and use of our Service. You may not:

(i) use, possess, post, upload, transmit, disseminate or otherwise make available content that is unlawful or violates the copyright or other intellectual property rights of others (as described in more detail below); 
(ii) participate in any illegal soliciting or gaming schemes; 
(iii) attempt to use the Services in such a manner so as to avoid incurring charges for usage; 
(iv) participate in any fraudulent activities, including impersonating any person or entity or forging anyone else's digital or manual signature. You assume all risks regarding the determination of whether material is in the public domain; 
(v) access the Internet via the Services using Internet Protocol (IP) addresses other than the IP address(es) assigned to you by us; 
(vi) invade another person's privacy, collect or store personal data about other users, stalk or harass another person or entity; 
(vii) access any computer, software, data or any confidential, copyright-protected or patent-protected material of any other person, without the knowledge and consent of that person, or use any tools designed to facilitate access, such as "packet sniffers"; 
(viii) upload, post, publish, deface, modify, transmit, reproduce, distribute in any way or otherwise make available information, software or other material protected by copyright or other proprietary or contractual right (such as a non-disclosure agreement) or related derivative works, without obtaining permission of the copyright owner or rightsholder; 
(ix) use, reproduce, distribute, sell, resell or otherwise exploit the Services or content we provide or which you obtain through the Services for any commercial purposes; 
(x) copy, distribute, sub-license or otherwise make available any software or content we provide or make available to you or which you obtain through the Services, except as authorized by us; 
(xi) alter, reproduce, or tamper with the Services or any function, component or identifier of your Equipment, such as the Electronic Serial Number (ESN) or the International Mobile Equipment Identity (IMEI) that is not meant to be altered, reproduced or tampered with; 
(xii) restrict, inhibit or interfere with the ability of any person to access, use or enjoy the Internet, the Services or any Equipment used to connect to the Services, or create an unusually large burden on our networks, including, without limitation, posting, uploading, transmitting or otherwise making available information or software containing a virus, lock, key, bomb, worm, Trojan horse or other harmful, limiting, destructive or debilitating feature, distributing mass or unsolicited e-mail ("spam") or other messages, or otherwise generating levels of traffic sufficient to impede others' ability to send or retrieve information, or to use the Services in an abusive manner in connection with any unlimited packages, options or promotions; 
(xiii) disrupt any backbone network nodes or network service, or otherwise restrict, inhibit, disrupt or impede our ability to monitor or deliver the Services, any transmissions or data; 
(xiv) interfere with computer networking or telecommunications service to or from any Internet user, host, provider or network, including, without limitation, denying service attacks, overloading a service, improperly seizing or abusing operator privileges ("hacking"), or attempting to "crash" a host; 
(xv) use the Services for anything other than your own personal purposes (such as reselling the Services, providing Internet access or any other feature of the Services to any third party) or share or transfer your Services without our express consent; 
(xvi) impersonate any person or entity, including, without limitation, a AEONEX official, forum leader, guide or host, or falsely state or otherwise misrepresent your affiliation with a person or entity; 
(xvii) forge headers or otherwise manipulate identifiers in order to disguise the origin of any content transmitted through the Services; or 
(xviii) port scan a person's computer or wireless device without that person's consent, or use any tools designed to facilitate these scans. 

AEONEX reserves the right to take such action as may be necessary to protect the integrity of our network and systems and our users, including, but not limited to, limiting the amount of emails that can be sent in specific time periods, regular system monitoring, as well as port scanning and shutting down of ports affected by viruses, worms, cyber-attacks or other malicious code and disclose any information concerning users necessary to satisfy any law, regulation or lawful request.

AEONEX does not guarantee privacy to users of the Service. AEONEX therefore recommends that the Service not be used for the transmission of confidential information.

Nothing contained in this policy is to be construed to limit AEONEX’s rights or remedies in any way with respect to any of the foregoing activities, and AEONEX reserves the right to take any and all additional actions that it may believe appropriate with respect to such activities, including without limitation, investigating suspected violations of this policy, taking action to recover the costs and expenses of identifying offenders, and terminating their access to and use of the Service. In addition, AEONEX reserves at all times all available rights and remedies with respect to such activities at law or in equity.


Please direct any complaints of violations of this AUP to or contact us at 613-762-5563. Questions or complaints concerning third party content should be addressed to the applicable content provider.

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